Hexora Infotech
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Maintenance & Support

Keep your website or application reliable with ongoing monitoring, updates, bug fixes, security improvements, performance optimization, and technical support.

Maintenance & Support
OVERVIEW

Launch is the midpoint. This is what comes after.

Launch is the midpoint, not the finish line. Maintenance plans cover monitoring, security patches, backups and a steady allowance of small improvements — with a real person answering when something breaks.

Who it’s for
Any live website or application that needs to keep working without you thinking about it.
What you get
Uptime monitoring, security patching, backups, a monthly change-request allowance and a defined response SLA.
WHAT’S INCLUDED
Uptime & error monitoring
Security patches & updates
Automated backups
Monthly change-request allowance
Quarterly performance review
Defined response SLA
HOW IT RUNS
1
Discovery

We understand your business, objectives, users and technical requirements.

2
Planning

A clear roadmap, timeline and technical strategy before build starts.

3
UI/UX Design

Intuitive, engaging experiences designed and reviewed with you.

4
Development

Clean, scalable and secure code using modern technologies.

5
Testing & QA

Every feature tested for quality, security and performance.

6
Deployment

Released with proper configuration and quality verification.

7
Maintenance

Continuous improvements, updates, monitoring and support.

TECH STACK
CloudflareSentryGitHub ActionsAWSUptime monitoringAutomated backups
COMMON QUESTIONS

A set number of small change requests — content tweaks, bug fixes, minor feature adjustments — defined in the plan you choose.

Site-down or security incidents get the fastest tier in the SLA, typically a same-day response.

Yes, month to month, with 30 days' notice — and you keep full ownership of everything regardless.

Enquire about this service

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